🔒 Privacy Policy 

Kakobuy.life is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our reverse purchasing agent services via our website, https://kakobuy.life.

1. Information We Collect

We collect information primarily to provide our reverse direct mail and procurement services effectively. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and mailing address (for order fulfillment and shipping).

  • Order and Transaction Data: Details about the products you wish to purchase, order history, payment details (processed securely via third-party processors, which we do not store directly), and customs/tax information necessary for international shipping.

  • Communication Data: Information you provide when contacting us via email or other communication channels, including inquiries, feedback, and service requests.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services, such as pages viewed and time spent on the site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To process your reverse purchasing requests, procure goods, arrange for quality checks, and manage international logistics and shipping to the US, UK, and Canadian markets.

  • Communication: To send you updates regarding your orders, respond to your inquiries, and provide customer support.

  • Security and Fraud Prevention: To protect our website and services from unauthorized access, fraud, and other illegal activities.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including customs and trade requirements.

  • Service Improvement: To analyze usage patterns, improve the functionality of our website, and enhance the quality and efficiency of our procurement services.

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only when necessary to fulfill our service obligations:

  • Suppliers and Manufacturers: To facilitate the procurement of the goods you request.

  • Logistics and Shipping Providers: To arrange and execute the shipment of your orders (e.g., freight forwarders, couriers).

  • Payment Processors: To securely handle payment transactions (note: we do not store full payment card details).

  • Legal Authorities: When required by law or necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Security

We have implemented appropriate security measures designed to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: